24/7We coordinate your transport round the clock

Medical assistance
and medical escort

Medical care during travel on a commercial flight and during transfers. The patient is not left alone at any stage of the journey.

Assistance and escort

A safe journey
in the care of a medical team

Medical assistance is a solution for patients who can travel on commercial flights but need medical support and supervision on the way. A member of our team accompanies the patient from pick-up at the hospital or at home, through check-in and the flight, to handover at the destination.

We organise the whole journey. We contact the carrier, help prepare the documents needed to transport the patient and agree the handover details with the receiving facility.

  • Medical care throughout the journey, door to door
  • Help with check-in, transfers and connections
  • Contact with the carrier and help with documents
  • Constant contact with the patient’s family
Ask about assistance
Medical assistance on board an aircraft, checking the patient’s vital signs

What assistance involves

Commercial flights

We accompany the patient during check-in, the flight and connections.

Care from the team

A member of the medical team watches over the patient throughout the journey.

Essential equipment

We bring medical equipment matched to the patient’s condition.

24/7 coordination

We are in contact with the patient and family at any time.

We will arrange transport at any time

We answer the phone round the clock, including weekends and public holidays. We will prepare a quote as soon as possible.

Plan your transport

Request a quote

Tell us the pick-up location, destination and planned date. We will reply as soon as possible.