Behind every transport there is a person

We arrange medical transport in Poland and abroad. We look after the patient and their family from the first conversation through to handover at the destination.

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Who we are

Medical transport
delivered with care

Medical Care24 is a Warsaw-based company that arranges medical transport for patients in Poland and abroad. We transport patients by ambulance, provide medical assistance on commercial flights and bring home people who have fallen ill or had an accident abroad.

We know that behind every enquiry there is a real person and their family, often at a difficult time. That is why, in addition to the journey itself, we take care of route planning, contact with the facilities and the paperwork, and we keep the family informed throughout the journey.

Transport in Poland and abroad, including long-distance routes
Repatriation of patients from abroad to Poland
Cooperation with insurers and assistance companies
Contact and coordination round the clock

What our work is built on

Patient safety

We match the route, the vehicle and the level of care to the patient’s condition.

Bed to bed

We are responsible for the patient from pick-up to handover at the destination.

Available 24/7

We answer the phone at any time, including weekends and public holidays.

No language barriers

We communicate in English, German and Russian.

Medical Care24 ambulance beside an aircraft on the airport apron

How we work

We plan every detail
before the ambulance sets off

Every transport starts with a conversation. We establish the patient’s condition, the pick-up location, the destination and the date, and then choose the mode of transport: an ambulance, a commercial flight with medical assistance, or a combination of the two.

Before departure we contact the facility handing the patient over and the one receiving them. For long routes we send specially adapted ambulances with equipment that ensures comfort even on journeys lasting many hours.

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